Connect in 3 steps
Step 1. Choose the right plan
Decide how many locations and access points will offer publicroam and submit a non-binding participation request. After signing, you’ll get access to the participant portal, where you start the network linkage.
Town Hall Wijk bij Duurstede
Step 2. Link your wifi network
Link your own wifi network to publicroam’s RADIUS server. Add the SSID ‘publicroam’ in your network admin console and configure publicroam’s IP address together with the shared secret key you receive. Then test the connection using the test protocol. For more info, see technical information.
Step 3. Set up your communications
Make sure visitors know how to request a publicroam account. Put posters in visible places, place flyers in meeting rooms and visitor areas, add stickers at entrances, mention it on your website, and include it in welcome emails. For more info, see communication.
City Hall The Hague
Timeline and time required
The timeline for a connection is typically 2 to 6 weeks—from signing the agreement to having communications in place and publicroam available to visitors. The time required to implement publicroam is on average 5 to 20 hours. This covers the network team’s work to set up the RADIUS linkage, informing staff, and arranging visitor communications.
Harbour Enkhuizen
Support
Publicroam provides onboarding support. We verify that the linkage between your wifi network and the publicroam RADIUS works correctly. We also support your rollout with our ready-made communication kit. Any changes to your own wifi network must be performed by your organisation or an external network administrator.